FAQs

Q?

What are the shipping Fees

A.

Shipping
Insurance & Handling Fee

European Delivery: Free Shipping

Worldwide Delivery: EUR30 will be added to your purchase price at checkout.

All delivery include shipping, subsidies, tax, duty, credit card fees, insurance in transit and handling

Delivery time: European 3-5 days
Worldwide 5-7 days

All delivery times are based on working days.

 

Q?

What payment system do you use.

A.

Currently, all payments go through Paypal to ensure the safety and privacy of all our customers.

Q?

Does Ubrique by Carlsson have a privacy policy?

A.

Yes, we do, we will not publish or share any customer information without the prior consent of the customer. When you shop with us, your information stays with us.

Q?

Do you ship worldwide?

A.

Yes, indeed we do. All products are shipped and tracked worldwide

Q?

Is it possible to receive periodic information via email about Ubrique by Carlsson’s latest new products and offers?

A.

Yes. By simply clicking on Newsletter you will receive information on Ubrique by Carlsson's latest products.

Q?

Will I receive the same product that I see in the photo?

A.

Yes, We pay special attention to ensuring that we provide exact images of each product in its specific colour.

Q?

Are out-of-stock items restocked?

A.

If an item is out of stock, we will restock it as soon as possible. If no stock is available, it will be removed from the website.